• In reference to ampungems.com requiring the price of gemstones and jewelry to become compatible with the price selling in Thailand and being genuine cost with buyer, it will be categorized the price of good from logistic charges added insurance charges so as to be in the same part. The charges of logistics and insurance shall occur on the distance and value of goods acquiring from price list of logistic company
• The grand total that the buyers pay throughout credit cards or PayPal or D/P at sight shall be included the goods together with logistic charges.
• After the bank approves money, Ampun Gems.com shall provide and inform the number for tracking to buyers through E-mail that the buyers shall be able to look into the status of goods in menu Order Tracking .
• After signing to receive handing over goods from logistic company, buyers shall have time to examine goods in 14 days. Unless the buyer satisfy the goods, they shall be able to notify E-mail at info@ampungems.com. We shall receive returning of goods and reimbursement after deducting expenses of logistics both delivery and return time.
• The buyers shall pay for duty and other expenses that may be necessary to import the goods.
• After signing to receive delivery from logistic company, if without any connection from buyers, ampungems.com shall be deemed to be agreeable to buy goods automatically.

Return of purchased products

• According to the regulation of Thai Gems & Jewelry Trader Association and Jewel Fest Club, customers have a right to return their purchased product with the full amount within 14 after purchased.